Frequently Asked Questions (Heating)
We have put together some of the most common questions when dealing with
My pilot has gone out!
I have no hot water!
I have banging in my pipes!
I have heating but no hot water!
I have hot water but no heating!
My overflow is discharging!
My combi boiler has no pressure!
My boiler's making a noise like a kettle!
My boiler fan is making a noise!
My pump is noisy!
My water heater has stopped working!
Your Heating System
If there is a problem with your heating system, Make sure that you know where the drain-down cock is (it will usually be on a radiator on the ground floor and/or on the boiler). If a heating pipe gets punctured or starts to leak for any reason you may need to drain down the system (plumbers are not always available at a moments notice!) Be sure to know sure to know how to use the cock, you may need a length of hose to pipe water out of the house (it will be more than a bucketful)
Preparations to make when an engineer is calling
Ensure that a full set of manufactures instructions are available for the visiting engineer, (this is required by British Standards)
Make accurate notes regarding your fault or problem to speed up the diagnosis
Locate any stop taps or valves that may be required to rectify the fault
MG Fowkes Heating and Plumbing Specialists
The Granary, Grange Farm, Lutley Lane,
Hayley Green, West Midlands B63 1EZ
Gas Safety Registration Number: 94130